Praises

2024 Praises

Reviews help us not only improve our products and services but also let others know that Mid-Cities Medical cares about delivering “World-Class Customer Service.” If you find our information to be helpful, write a Google review!

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Glen B.

5-star 01/29/2025

Just wanted you to know you have the most fantastically friendly, kind employees who are such a big help in getting what I needed. My delivery driver is also very kind and nice. They’re just a joy to deal with and I hope the you keep them forever. It’s great knowing when you call someone they treat you with respect and honor.

Thank you, Mid-Cities Medical for your kindness. It’s wonderful knowing people like you are out there being caring and helpful.

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Lawrence C.

5-star 12/05/2024

My tech is amazing, always communicating ETA and is on time with delivery. I couldn’t ask for a better technician.

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John G.

5-star 11/25/2024

The technician that setup our equipment was outstanding, explaining and demonstrating all of the medical equipment.

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Ernesto K.

5-star 11/05/2024

Thank you. I’m using the portable unit continuously and I feel very well.

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James R.

5-star 10/25/2024

I am very pleased with the technician who came to my home for equipment set up, getting me everything I needed, and they are an excellent spokesman for Mid-Cities Medical.

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Teresa S.

5-star 10/22/2024

Thank you for taking care of my husband. I want to give high praise to [our technician] who has come to our home over the years! He has always been so kind and helpful! He came today to pick up the equipment and it was like saying goodbye to a good friend. My husband was in poor health for so long but I so appreciate the kind care [his technician] gave to him before he passed in June. Thanks again.

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Bill G.

5-star 08/28/2024

[My technician] was kind and on time. When I told him I had a hearing problem, he was very understanding of my condition and made sure to face me when talking so I could read his lips.

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Malcolm B.

5-star 08/26/2024

We recently lost power at our house, using our last oxygen tank, and my wife called Mid-Cities Medical. The driver showed up in less than an hour, providing several tanks in case we lost power again. Unfortunately, the power did go out the very next day and the same driver called us to make sure we had enough oxygen and/or needed help with anything else. We are very appreciative of this great service!

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John M.

5-star 08/14/2024

Our oxygen technician has taken care of me a long time and you can tell he truly cares by how professional and thoughtful he is. I’m an old man and he is very patient, making sure I understand how my equipment works and that everything is working properly. He’s the best.

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Michael G.

5-star 08/06/2024

Having been a smoker for 50 years, I am thankful and grateful for my technician giving me a reason to stop, and the VA has helped me quit smoking altogether. There needs to be more companies like Mid-Cities Medical because I can tell you really care about your patients.

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Glen B.

5-star 07/19/2024

Your delivery driver is always so polite and kind, coming all the way from Tucson to Sierra Vista in this heat and arriveing in a timely manner. I always enjoy his up-beat, wonderful personality and I am grateful for his service. Thank you Mid-Cities Medical for your service and support.

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Dr. Rebecca Traylor

5-star 07/09/2024

I want to offer kudos to the Mid-City team for your ongoing proactive emergency responses to the multiple severe storms Central Texas experienced in May. We appreciate the care and concern Mid-Cities has for our veterans, making sure they are safe and had the supplies they need during this tumultuous time.

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Terrell D.

5-star 06/21/2024

Our technician has always been on time, very patient and courteous, kind and efficient and we are very pleased with the service we have received.

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Charles C.

5-star 06/14/2024

[My technician] was very curteous and patient, explaining everything and answering all my questions. Very good at his job and I will call for help should a future question come up. Thanks.

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Patrick V.

5-star 06/01/2024

[My technician] was good on everything.

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Robert L.

5-star 05/08/2024

[My technician] was a good teacher for an 82-year-old and I did not have to ask a lot of redundant questions. He made sure I paid attention. He’s a keeper for Mid-Cities Medical in San Diego, CA.

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Steven M.

5-star 05/07/2024

[My technician] was exemplary. Answered my questions and was very helpful.

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Dale G.

5-star 05/03/2024

[My technician] was very knowledgeable and professional.

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Vikkie M.

5-star 04/23/2024

My husband’s concentrator alarm was activated and [our technician] talked me through how to properly fix it. He’s been our delivery person for many years and whenever we have any questions or issues he is always there for us, always patient and considerate. Definitely someone you need to keep around.

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Cloyd G.

5-star 03/01/2024

The gentleman that came out to set up was professional and on time. He used proper safety procedures and really educated me on all procedures.

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Jen S.

5-star 03/01/2024

Our technician was kind, courteous and resolved my issue right away. She is a keeper! 🙂

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William B.

5-star 02/09/2024

The technician came to my house and set up my oxygen. He was very friendly and patient while going over and explaining everything to me. I’m glad Mid-Cities Medical has someone like him there for me.