Administrator

Sendy Serrano – Assistant/Receptionist North Region Sendy has been with Mid-Cities since August 2018, assisting all departments at the Grand Prairie location and helping with inbound calls from the VA patients. Her co-workers recognize that Sendy’s actions encourage her to improve on her own World-Class Customer Care by “helping even when I feel like I don’t have the time. To make sure that others

Mid-Cities Medical Congratulates Brian Monthey & Laryssa Wright What to say about two of our dearest and longest-serving employees? We hope that as they have exceeded our expectations, we have exceeded theirs, and Mid-Cities Medical would not be what it is today without their hard work and welcoming attitude. We are so thankful to have both Laryssa and Brian as part of our team and want to use opportunity to celebrate their

Renona Humphrey – VA Customer Service Department Supervisor North Region Renona has been with Mid-Cities Medical since April of 2011. She has a heart for helping people and she does it with a great attitude. She’s devoted with providing World-Class Service in every aspect and her peer at Mid-Cities says, “Renona goes above and beyond with everything that she does.” A patient’s wife comments on remembering Renona

Jessica Aimes – QC Inspector North Region Jessica officially returned to Mid-Cities in February 2019. She came to us from our sister company and had over 10 years of patient care. She has a history of caring for people and making them smile with her charming personality. She’s attentive with patient calls, as well as her peers’ needs in the office. Staff have commented, “She doesn’t hesitate